Trust Center

Trust, privacy & how we handle your information

Last updated: June 2026

This page is maintained by CONFLEX ENTERPRISES to answer common questions about how we protect your orders and personal information. It describes our current practices and is editable content — not an independent certification or audit.

Order trust

We confirm every order directly with you via WhatsApp or phone before dispatch. What we show online is what we deliver — no bait-and-switch.

Secure browsing

Our website is served over HTTPS so traffic between your browser and our site is encrypted in transit.

Minimal data

We do not run public sign-ups or store customer accounts. Order details you share on WhatsApp or by phone are used only to fulfil your order.

What information we collect

  • Order details you share with us directly (name, delivery address, phone number, product selection) when you contact us to place an order.
  • Basic site analytics such as pages visited, device type, and approximate location, used to improve the site.

We do not ask for or store card numbers, bank credentials, or passwords on this website.

How we use your information

  • To confirm, prepare, and deliver your order.
  • To respond to your questions on WhatsApp, phone, or email.
  • To improve our products, listings, and delivery process.

We do not sell your personal information.

Sharing with third parties

We share order details only with the delivery partner handling your shipment, and with service providers strictly needed to run the website (such as our hosting provider). These providers process information on our behalf.

Data retention

We keep order records for as long as needed to fulfil the order, handle returns, and meet our record-keeping obligations. You can ask us to delete records we are not required to retain.

Your choices

You can contact us any time to request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.

Contact & security reports

For privacy questions, data requests, or to report a security concern, reach us at:

Updates to this page

We may update this page as our practices evolve. Material changes will be reflected in the "last updated" date above.